New Distributor One-time Inventory Adjustment
This one-time initial inventory adjustment must be made in a single shipment in a period between 12 - 15 months, following new distributor assignment.
Note: Distributor must place an offsetting order of equal value. Product and packaging of returned product must be in saleable condition or a fifteen percent (15%) handling and/or repacking fee will apply. All freight charges are paid by distributor.
Annual Inventory Adjustment
Balcrank will accept returns of current products purchased and issue a credit at the invoiced or lower price paid by the distributor over the past two years.
- The amount of the annual inventory adjustment cannot exceed five percent (5%) of the distributor’s net purchases from Balcrank in the previous year or $25,000 maximum.
- If five percent (5%) or $25,000 yearly of the distributor’s net purchases limit is exceeded, Balcrank will deduct a fifteen percent (15%) restocking charge.
- Distributor must place an offsetting order for new products of equal or greater value of the returned products.
- Product and packaging of returns must be in saleable condition or a fifteen percent (15%) handling and/or repackaging fee will apply. Distributor pays all freight charges.
Returning Product Ordered in Error
- At Balcrank’s discretion, a distributor may return an individual item to Balcrank if the product is, unused, undamaged, and in original packaging.
- Product and packaging of returned product must be in saleable condition and distributor pays all freight charges.
Conditions for Returned Products:
Balcrank Customer service will issue a Return Merchandise Authorization (RMA) number upon receipt of the distributor’s RMA request. Authorizations are valid for a period of thirty days from issuance.
- The minimum value eligible for the total return is $50; the minimum value for each line item is $10 unless multiples of the same line item exceeds $10.
- Balcrank will accept returns of current products purchased and issue a credit at invoiced or lower price paid by the distributor over the past two years.
- Credit will be issued within 30 days.
- Product and packaging of returned product must be in saleable condition. If packaging has been opened, worn, or damaged an additional repackaging fee of fifteen percent (15%) will be charged. Distributor pays all freight charges.
- RMA number must be clearly marked on all packages and the packing slip for Balcrank shipping and receiving review.
Products Not Eligible for Return
Product not of current series, discontinued or older than fifteen (15) months.
Dirty, corroded, rusty, scratched, used or defaced (packaging or product) or otherwise not resalable items.
Specials or custom products.
Opened or used electronic components and circuit board assemblies.
Components or equipment that has been removed or disassembled from a Balcrank package.
No broken master packs will be accepted, nor items that are components of equipment sold.